Contact us

Contact us 

Get in touch with our customer service teams and technical help desk professionals for help with sales, ordering and technical inquiries.

Contact your nearest office using the details below or using our online form

For urgent lubricant-related technical emergencies that could result in an AOG, our team of experts are available 24/7.
Hours: 24 hours 7 days a week
Phone: +1 609 737 4411

Fuels Customer Services  

Americas
95 Foundry Street
Moncton
New Brunswick
Canada
E1C 5H7

Telephone:
+1 800 453 9966

Hours of Operation:
Monday-Friday 08.00-17.30 (GMT -3)

Email Inquiries:
ema.customersupport@exxonmobil.com 

 

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Asia Pacific, Australia & New Zealand
ExxonMobil Limited
3195/17-29 Rama IV Road
Bangkok
Thailand

Telephone:
(Australia) +1800 083 014
(New Zealand) +0800 880 225
(Other) +662 262 4755

Hours of Operation:
Asia Pacific: Monday-Friday 05.00 – 17.00 (GMT +7)
Australia: Monday-Friday 05.00-14.00
New Zealand: Monday-Friday 08.00-17.00

Email Inquiries:
For commercial aviation related inquiries:
ema.asiapacific@exxonmobil.com 

 

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Europe, Africa, Middle East
ExxonMobil Business Support Center Hungary Ltd
1139 Budapest, Vaci Ut 81-85
Hungary

Telephone:
+36 1 298 7870

Hours of Operation:
Monday-Friday 08.00-19.00 (GMT +1)
Saturday-Sunday 09.00-16.00 (GMT +1)

Email Inquiries:
For commercial aviation related inquiries:
EAMEAirlines@exxonmobil.com
For general aviation related inquiries:
gaeurope@exxonmobil.com
For general fuels inquiries:
ap.av.fuelrequest@exxonmobil.com

 

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Lubricants Customer Services

Americas
95 Foundry Street
Moncton
New Brunswick
Canada
E1C 5H7

Telephone:
+1 888 299 2883

Hours of Operation:
Monday-Friday 08.00 – 19.00 (GMT -5)

Email Inquiries:
aviationlubes.na@exxonmobil.com

 

 

 

Bangkok ( For Australia,
New Zealand, South East Asia and India) 

ExxonMobil Limited
3195/17-29 Rama IV Road
Bangkok
Thailand

Telephone:
+1 800 88 00208

Hours of Operation:
Monday–Friday 07.00 – 16.00 (GMT +7)

Email Inquiries
Orders:
orders.singapore@exxonmobil.com
Accounts Receivable/Billing:
sea.ar.dcp@exxonmobil.com

 

 

 


Europe, Africa, Middle East
Vinohradska 151
Prague
Czech Republic

Telephone:
+420 22 145 6076

Hours of Operation:
Monday–Friday 08.00 – 17.00 (GMT +1)

Email Inquiries
cs.aviation.lubes@exxonmobil.com

Technical Help Desks 

Americas Technical
Emmerson B
Moncton
Ocean Limited Way
Moncton
New Brunswick
Canada

Telephone:
Toll free:
+1 800 662 4525
US:
+1 866 328 8036
Other:
+1 718 354 1392 (GMT -5) 

Hours of Operation:
Monday - Friday 08.00-17.00 (GMT -5)

Email Inquiries:
aviationlubetech@exxonmobil.com 

 

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Asia Pacific Technical
1099 Zixing Road, Minhang District
Shanghai 200241
PR China

Telephone:
+800 661 1177

Hours of Operation:
Monday - Friday 08.30-16.30 (GMT +8)

Email Inquiries
aviationlubetech@exxonmobil.com 

 

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Europe, Africa, Middle East Technical
Vinohradska 151
Prague
Czech Republic

Telephone:
+420 221 45 6426

Hours of Operation:
Monday - Friday 08.30-17.00 (GMT +1)

Email Inquiries: 
aviationlubetech@exxonmobil.com

 

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